Accessibility Statement
1. Introduction
The Best Western Premier Hotel Rebstock is committed to making its website and mobile applications accessible in accordance with legal requirements. The accessibility requirements result from the Accessibility Act (Barrierefreiheitsstärkungsgesetz, BFSG), in particular from § 14 BFSG in conjunction with § 3 para. 1 BFSG, as well as the underlying Ordinance to the Accessibility Act (Barrierefreiheitsstärkungsgesetz, BFSGV). The specific technical measures are based on the guidelines of the Web Content Accessibility Guidelines (WCAG) version 2.2 with conformity levels A and AA. This accessibility statement applies to the website https://www.rebstock.com/.
2. State of accessibility
This website is partially accessible, as not all requirements are fully met.
3. Non-accessible content
a) Technical barriers:
- iFrames (e.g. for third-party content): These are not always accessible and cannot be influenced by us.
- Wrong or missing HTML structure: The page structure sometimes uses heading levels without a preceding logical order . This makes navigation within the content difficult, especially for users of assistive technologies. We will fix this.
- Some content, such as embedded maps (Google Maps) or image galleries, is opened on our website in so-called „lightboxes“. These interactive windows are currently not fully accessible. We are working on making these functions accessible in the future. As a transitional solution, we also provide all content (e.g. addresses, directions, captions) in text form or send these on request.
b) Content barriers:
- PDF and Office documents not accessible (missing tags, poor structure, non-accessible tables).
- Language mix on the website: Some sections contain English terms without the language being correctly marked up in the code.
d) Unreasonable burden:
According to Article 5 of Directive (EU) 2016/2102, an exception due to unreasonable burden may be invoked for certain content. Despite our efforts, it is currently not possible for us to offer the following content completely accessible:
- Older PDF documents and Office files:
Many PDF documents and Word files published before June 26, 2025 are not accessible. These documents sometimes contain missing structures, insufficient alternative texts for images or complex tables, which cannot be revised at short notice without additional resources.
New documents will be provided in an accessible format if possible.
If you require a specific document in an accessible version, please contact us.
3a. Further information on the accessibility of the service
1. general description of the service
The Best Western Premier Hotel Rebstock is a 4-star superior hotel in a central location in Würzburg. It has 125 guest rooms, several conference rooms and a restaurant. The hotel is located in a listed building and is family-run. Facilities include free Wi-Fi, e-charging stations and furnished outdoor areas. The hotel caters to different target groups, including business travelers, tourists and event participants.
2. descriptions and explanations of the service
Reservations are made via a clearly structured online interface - including selection of the number of rooms, dates, number of guests and categories such as economy or business.
Check-in and stay on site: Guests are welcomed at the reception desk, which is staffed around the clock. During the stay, gastronomic offers are available in the hotel's own restaurant. Other services such as breakfast, room service and luggage storage are available.
Meetings and events: In-house hotel rooms are available for meetings and celebrations - with catering, technology and organization.
Additional services: Additional services such as laundry, ticket advice and information on leisure activities can be booked via reception. E-charging stations for vehicles are available.
The main information on bookings, facilities, prices and services is published online and structured in text form. Information on pet-friendliness, parking facilities and other services can be viewed online.
4. Creation and review of this declaration
This declaration was created on June 26, 2025.
Methodology of the test:
Self-assessment (internal tests with different browsers and keyboard navigation) and as partially automated tests with WAVE.
5. Feedback and contact details
If you notice any deficiencies regarding the accessibility of our website or if you require information on non-accessible content, you can contact us:
Best Western Premier Hotel Rebstock
Neubaustraße 7
97070 Würzburg
Email: rebstock@rebstock.com
Telephone: ++49 (0) 931-30930
If you require content or documents in an accessible version, we will provide these to you on request within a reasonable period of time.
6. Conciliation procedure
If you are of the opinion that this website is not accessible, you can inform our office or person named in section 5. If you do not receive a satisfactory response from us within six weeks, you can contact the relevant dispute resolution body:
Bavaria:
Landesamt für Digitalisierung, Breitband und Vermessung
IT-Dienstleistungszentrum des Freistaats Bayern
Durchsetzungs- und Überwachungsstelle für barrierefreie Informationstechnik
St.-Martin-Straße 47
81541 Munich
E-mail: bitv@bayern.de
Website: www.ldbv.bayern.de/digitalisierung/bitv.html
Best Western Premier Hotel Rebstock
Neubaustraße 7 | 97070 Würzburg
Phone: ++49 (0) 931-30930
Fax: ++49 (0) 931-3093100
E-Mail: rebstock@rebstock.com