Accessibility Statement
1. Introduction
Best Western Premier Hotel Rebstock zu Würzburg GmbH is committed to making its website and mobile applications accessible in accordance with legal requirements. This is based on the legal requirements of the German Accessibility Enhancement Act (BFSG), in particular § 3 BFSG, and the Accessibility Ordinance (BFV). The accessibility requirements also arise from Section 14 BFSG in conjunction with Section 3 (1) BFSG and the BFV. These regulations transpose Directive (EU) 2019/882 on accessibility requirements for products and services into national law.
The specific technical measures are based on the Web Content Accessibility Guidelines (WCAG) version 2.2 with conformity levels A and AA.
This accessibility statement applies to the website https://www.rebstock.com/.
2. State of accessibility
This website is partially accessible, as not all requirements are fully met.
3. Non-accessible content
a) Technical barriers:
- Untitled iFrames: Embedded content such as maps or external videos do not have meaningful titles for screen readers.
- Third-party iFrames: This content comes from external sources and does not always comply with accessibility standards—we have no control over this.
b) Content barriers:
- Non-accessible PDF and Office documents: These documents often lack semantic structure, contain non-accessible tables, or have insufficient alternative text.
- Unmarked language mixing: Some English terms or sections are not correctly marked in the code.
d) Unreasonable burden:
According to Article 5 of Directive (EU) 2016/2102, an exception may be claimed for certain content due to a disproportionate burden. Despite extensive efforts, we are currently unable to provide the following content in a fully accessible format:
- Many of the PDF and Word documents published before June 28, 2025 do not meet accessibility requirements. They often lack a clear structure, meaningful alternative text for images, or contain complex tables that would require considerable human and technical effort to make accessible.
We strive to make new documents accessible as a matter of principle. If you need a specific document in an accessible version, please contact us — we will provide it to you if possible.
4. Further information on the accessibility of the service
1. General description of the service
The Best Western Premier Hotel Rebstock is a 4-star superior hotel in a central location in Würzburg, combining modern hospitality with historic architecture. It offers stylishly furnished rooms and suites, an in-house restaurant serving regional and international cuisine, a bar, and rooms for conferences and private celebrations. Additional services such as a breakfast buffet, parking, Wi-Fi, and personal guest service are also available.
2. Descriptions and explanations of the service
Room reservations can be made online, by phone, or by email. Guests receive information about room categories, prices, arrival, and accommodation options. The hotel provides suitable rooms with technical equipment for events, which can be requested individually.
Food and drinks are available in the restaurant and bar, and breakfast is included in the price. During your stay, the staff will assist you with organizational questions, provide recommendations on the surrounding area, and ensure personalized service.
5. Creation and review of this declaration
This declaration was created on August 25, 2025.
Methodology of the test:
Self-assessment (internal tests with different browsers and keyboard navigation) and as partially automated tests with WAVE.
6. Feedback and contact details
If you notice any deficiencies regarding the accessibility of our website or if you require information on non-accessible content, you can contact us:
Best Western Premier Hotel Rebstock
Hotel Rebstock zu Würzburg GmbH
Neubaustraße 7
97070 Würzburg
Email: rebstock@rebstock.com
Telephone: ++49 (0) 931-30930
If you require content or documents in an accessible version, we will provide these to you on request within a reasonable period of time.
7. Conciliation procedure
Complaints and market surveillance
If you believe that this website or mobile application is not accessible, you can contact the contact point mentioned in this statement. If no satisfactory solution can be found within a reasonable period of time, you can contact the competent market surveillance authority:
Bavaria:
Landesamt für Digitalisierung, Breitband und Vermessung
IT-Dienstleistungszentrum des Freistaats Bayern
Durchsetzungs- und Überwachungsstelle für barrierefreie Informationstechnik
St.-Martin-Straße 47
81541 Munich
E-mail: bitv@bayern.de
Website: www.ldbv.bayern.de/digitalisierung/bitv.html
Best Western Premier Hotel Rebstock
Neubaustraße 7 | 97070 Würzburg
Phone: ++49 (0) 931-30930
Fax: ++49 (0) 931-3093100
E-Mail: rebstock@rebstock.com